Returns

💎 Return Policy – ​​No drama, just solutions 😉

We know things sometimes don't go as planned. If your 3D diamond painting accessory arrived damaged or defective, don't worry! We're here to fix it quickly.

🚨 What do we cover?

If your product arrived:

  • Broken 💔
  • Defective 🧩
    We give you 3 days from the date you receive it to let us know!

📦 What do we need?

Please return the product just as it arrived: unused, complete, and lovingly packaged. That way, we can review it and give you the best solution.

💰 And then what?

We give you the choice:

  • Full refund , directly to your payment method.
  • Coupon for you to use on your next purchase and keep diamonding happy 🖌️

🚚 Who pays for shipping?

We've got you covered 🙌 If it was our mistake, we'll take care of everything.

📨 How do I do it?

It's very easy. Just write to us with:

  • Your order number.
  • A photo of the product and the problem.
  • A mini summary of what happened.

And that's it, we'll take care of the rest!